📘 Frequently Asked Questions (FAQ) – DigitalKitaab.com

 

❓ Q1. How will I receive my eBook after payment?

🟢 Once your payment is successful, a download link will appear on your screen.
You’ll also receive the same link via email immediately.

❓ Q2. What if the eBook download link doesn’t work?

📩 Don’t worry! Simply contact us via WhatsApp or Email:

❓ Q3. Can I request a refund?

🚫 No.
Since our products are digital downloads, we do not offer refunds.
Please read the product description carefully before making a purchase.

❓ Q4. Is the payment secure?

🔒 Absolutely.
Payments on DigitalKitaab are 100% secure and handled through trusted platforms:

  • Razorpay for Indian customers

  • PayPal for international buyers

❓ Q5. Will the eBook work on mobile devices?

📱 Yes.
All our eBooks are in PDF format, and they open easily on mobiles, tablets, laptops, and desktops.

❓ Q6. Can I share or resell this eBook?

🚫 No.
The eBooks are strictly for personal use only. Sharing, reselling, or distributing them is prohibited and violates our copyright policy.

❓ Q7. I made the payment but didn’t receive the eBook. What should I do?

😟 No problem!
Sometimes emails land in the spam or promotions folder.
If you still haven’t received it, just contact us — we’ll help you immediately.

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